Social Kiwi operates the https://www.socialkiwi.digital website and provides digital marketing, strategy, management, design, and communication services. This privacy policy informs you about how we collect, use, and protect personal information when you use our website or services. By using Social Kiwi's services, you agree to the collection and use of information as described in this policy.
Information We Collect
Client Information
As a digital marketing agency, we collect information necessary to provide our services, including:
Business contact information (names, email addresses, phone numbers)
Company details and business requirements
Marketing campaign data and analytics
Project-related communications and materials
Payment and billing information
Website Visitor Information
We collect standard information from website visitors including:
Contact information provided through forms
Usage data and analytics
Portfolio and case study preferences
Service inquiry details
Marketing Campaign Data
When managing marketing campaigns for clients, we may collect:
Campaign performance metrics
Audience engagement data
Social media analytics
Customer behaviour insights
Marketing automation data
How We Use Your Information
Client Services
Delivering contracted digital marketing services
Project management and communication
Campaign optimization and reporting
Strategic planning and analysis
Client support and relationship management
Service Improvement
Enhancing our digital marketing solutions
Developing new services
Improving user experience
Market research and analytics
Training and quality assurance
COMMUNICATION
Sending project updates and reports
Sharing marketing insights and recommendations
Providing service notifications
Responding to inquiries and requests
Sending relevant marketing communications (with consent)
Data Protection and Security
We implement industry-standard security measures to protect your information:
Secure data storage and encryption
Access controls and authentication
Regular security assessments
Employee training on data protection
Secure file transfer protocols
Third-Party Services
We may employ trusted third-party services for:
Digital marketing platforms and tools
Analytics and reporting
Customer relationship management
Project management systems
Payment processing
These providers are carefully selected and required to maintain confidentiality and data protection standards aligned with our policies.
Your Rights
You have the right to:
Access your personal information
Request corrections to your data
Opt-out of marketing communications
Request data deletion (subject to legal requirements)
Receive your data in a portable format
Object to certain data processing activities
Client Data Protection
When handling client campaign data, we:
Follow strict confidentiality protocols
Implement role-based access controls
Maintain secure data segregation
Provide transparent reporting
Comply with data retention policies
Cookie Policy
We use cookies and similar technologies to:
Analyze website usage
Optimize user experience
Track marketing campaign performance
Remember user preferences
Provide secure authentication
You can control cookie settings through your browser preferences.
Children's Privacy
Our services are not directed at individuals under 13 years of age. We do not knowingly collect or maintain information from children.
Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
CONTACT US
For privacy-related questions or concerns, contact us.
